The Smithsonian shows that our collective scrambling to define the canon is, in fact, a rebellious act. Alrosa begs the question of ownership. Outdoor Voices pulls a Mariah Carey.
There is a lot to be said about defining business strategy and how to build a brand.
Strategy, however, is only half the equation. The way companies bring those strategies to life can reveal a whole new world of learnings. Their tactics, decisions and moves are all signals to the consumer and to the marketplace.
Here are some recent brand moves that have definitely edged the conversation forward:
The Smithsonian shows interest in obtaining the artwork of migrant children detained at the border.
After CNN shared images of drawings by migrant children who were recently released to a respite center in McAllen, Texas, the Smithsonian reached out to inquire about obtaining the disturbing works of art. Many of the works depicted heavy metal cages and towering authority figures in hats.
The Smithsonian describes itself as a museum, a research and education organization, and an “opener of doors”. But this move is about much more.
The brand signal here is clear. While other museums exist to celebrate America, the Smithsonian is here to hold it accountable.
There’s perhaps no stronger way to flex your muscle as a brand than to choose which voices matter. It’s especially poignant as they’ve chosen to highlight the wordless voices of children. It opens up much more opportunity for discussion in a way that public outcry and political reporting can’t touch.
Art has always been controlled by the gatekeepers of history, but it looks like that’s changing.
Gatekeepers only have control if you give it to them, and in the art world, there is a stubborn old guard that refuses to open the door (and perhaps that is the “door” that the Smithsonian references in their description).
Other brands that are experimenting with the fabric of culture and history like Otis, an alternative investment platform that deals in items of cultural currency like Air Jordans and KAWS works. They’re democratizing both the investment itself and the act of choosing what is worth investing in.
There are also the admirable efforts of companies like Fast Retailing (Uniqlo’s parent company) who may not be acting as a cultural gatekeeper, but say something about it when they make genuine efforts to hire refugees.
Alrosa creates digital passports for diamonds that beg the question of ownership.
Alrosa has tested out an interesting new initiative for its gems: electronic passports that “will tell the buyer the gem’s age, the place and date of its extraction, as well as the time and place of its cutting and the craftsman’s name and background.”
If you haven’t heard, millennials are cooling on the complicated idea of diamonds. Alrosa is hoping transparency and proof of sustainability will change that. It’s a noble brand tactic but not a strategy. Causes are never strategies, but that’s beside the point.
What matters here is who is executing the initiative. Alrosa is the world’s second largest diamond miner. You may own one of their stones but you’d never know it.
They are a producer taking on the responsibility of a retailer in branding the product, proof that everyone in the supply chain is in the business of branding now.
Calling it a passport is interesting. The word passport is on-the-grid, not off. It’s about permission to move freely. It’s about having a state given identity.
The GIA (Gemological Institute of America), a monolithic governing body that works to standardize the trade, recently added a 5th “C” to their list of Color, Cut, Clarity and Carats — Country of origin. Major move, if not more symbolic than anything else.
Outdoor Voices flexes their muscle by refusing to tell an athleisure story.
Outdoor Voices founder Ty Haney, recently made an eye-catching quote:
“We’re not up against the Nikes, Under Armours and Lulus of the world. What we’re up against is people’s negative perceptions of themselves.”
But in product terms, Outdoor voices is up against other sportswear and athleisure brands, and that underscores the brilliance of this quote. Ty Haney is talking from a brand perspective, not product. She knows she’s selling a story first and foremost.
If your brand isn’t informing actual business decisions — not just marketing or design — then you’re not really building a brand… and Ty Haney backs this up with a mention of the new Exercise Dress. If exercise + dress feels weird to you, that’s a good thing. Outdoor Voices’ brand has actually informed their product design. That tension you feel in the name is because they’re not creating athleisure, they’re creating a new definition of what it means to be active.
Netflix’s former VP of Product Management recently said, “at world-class companies, you often see exceptional teamwork between marketing and product teams, where the marketing team defines the brand, and the product team helps bring it to life.” This is where brand-led companies are going in the future.
Speaking of Netflix, the CEO Reed Hastings once said that their biggest competitor was “sleep”. That’s a baller claim. When other companies don’t even register on your radar, you’re sending a bold message to the market.
Branding genius Mariah Carey owns this move. When asked about other mega pop stars like Jennifer Lopez or Demi Lovato, her simple response is “I don’t know her.”
It’s the shade that’s launched a thousand memes.
Source: Medium